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Version 1.0

Last updated March 10, 2024

This Privacy Policy is applicable to My-Legacy services which describes how My-Legacy functions when it comes to using and protecting your data that is provided to our services through our website also using any of our subsidiary applications. This policy also explains about privacy and security features that we exercise in protecting your account data in addition this policy also helps you in understanding how to access and update your account data. To better understand this policy, refer to My-Legacy Terms of service and Security Policy.

What types of information does My-Legacy collect, how is it collected, and how does it use it?

  1. Personal Information

Personal Information may include certain types of Basic Information, Secure Information, Read Or Write Access Deputy Information, Funeral Information, Access Code Information and Public Information, each of which is described in further detail below.  My-Legacy does not share Personal Information with any third party other than as described in this Privacy Policy.

  1. “Basic Information” means the first and last name, email address, zip code, and the date and time associated with your Account creation and (if applicable) deletion, your Read Or Write Access Deputies, and any Co-Administrators (each a “Collaborator”) to your My-Legacy account. We may use your Basic Information to contact you and (if applicable) your Collaborators to send information about the Services. If you or your Collaborators don’t want to receive email communications from us, follow the “unsubscribe” instructions at the bottom of any email message received from us. That said, there are certain types of important email communications that we need to always be able to send to you and your Collaborators (such as notifications about password changes, permissions changes, or changes to the Terms of Service or this Privacy Policy) for which you may not be given an “unsubscribe” option.
  2. “Secure Information” means your private, sensitive, personal information that you privately submit through the Services, including your health and medical information, financial information and legal information. While we may know whether and when you submitted a selected type or category of Secure Information, we do not during our standard daily business operations have access to the content or details of any Secure Information you privately submit through the services because it is encrypted. We will share your Secure Information only with your designated Read Or Write Access Deputy (as defined below) and only pursuant to your, or (if applicable) your Co-Administrator’s, explicit instruction, except when we are required to by law or in other rare circumstances, as described below.
  3. “Funeral Information” means the name of the person who is recently deceased and for whom you are organizing or otherwise facilitating the funeral or memorial services (the “Departed”) and the names, email addresses and other contact information of any invitees to such funeral or memorial service.  We use Funeral Information to deliver and administer the Services only in accordance with your specific instructions.
  4. “Advisor Services Information” means certain high-level information about your use of and access to the Services that may be visible to a financial advisor if you accepted an Invitation from that financial advisor to sign up for and access the Premium Services (as defined below) (if applicable), which may include the type of My-Legacy services you signed up for, the date and time of your last login to the Services, your total number of logins to the Services. We may share your Advisor Services Information only with your financial advisor (if applicable).
  5. “Public Information” means any personally identifying information you post in any public forum through the Services (e.g., in the comments section below articles).  Please remember that any Public Information you post publicly on the Services is not private, and thus may be used or disclosed by any third party who reads such Public Information without our control and without your knowledge, and search engines may index that information.  Accordingly, please think carefully before publicly posting any Public Information on the Services.
  6. Non-Personal Information
  7. In contrast to Personal Information, “Non-Personal Information” does not, on its own, uniquely identify you or anyone else as a specific individual, but rather provides technical data, such as information about your interaction with the Services or about your browser.  Non-Personal Information may include Aggregate Information, and Cookie Information, each of which is described in further detail below.
  8. “Aggregate Information” means statistical information about how, how often, and when you use the Services and your demographic information.  We may use Aggregate Information to understand how and how often people use the Services, which in turn allows us to improve our services, but never in a way that is personally identifiable.
  9. “Cookie Information” means information collected via cookies which enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services.  Cookies are small pieces of data that are stored on your computer through your web browser when you access a website.  Our cookies by themselves do not contain Personal Information, and we do not combine Cookie Information with your Personal Information to tell us who you are.
  10. While many browsers have an option to turn off the cookie feature (which may prevent your browser from accepting any new cookie or may allow you to decide which cookie to accept from any website on a case-by-case basis), we strongly recommend that you leave cookies active because the Cookie Information we derive enables us to provide you with the most advantageous and attractive features of the Services.
  11. Please note, however, that this Privacy Policy only covers our use of cookies and Cookie Information but does not cover the use of cookies by third parties.  Certain third-party vendors use cookies in certain unrestricted publicly-available parts of our Site to provide analytical data and target and serve ads based on your prior visits to Site and use of the Services.  We do not control when or how third-party places cookies on your computer.

Information sharing  with whom and why?

  1. Sharing with Read Or Write Access Deputies
  2. We will share your Secure Information only with your designated Read Or Write Access Deputies and only pursuant to and in accordance with your explicit instruction, including the permissions you set that give any particular Read Or Write Access Deputy access to only certain designated portions of your My-Legacy.
  3. Sharing with Co-Administrators
  4. If you are enrolled in a Household Membership, your Secure Information and your Read or Write Access Deputy Information are shared with any Co-Administrators associated with your Household Membership. Co-Administrators can equally view, edit, and administrate all parts of the My-Legacy that you are using.
  5. Sharing with Financial Advisors
  6. If you signed up for the Services using an Invitation you received from your financial advisor, then we may share your Advisor Services Information with such financial advisor.
  7. Sharing with Agents
  8. We may share certain of your Personal Information with certain partners or service providers we use to perform, facilitate or improve the Services (collectively, “Agents”), but only for My-Legacy to be able to provide you the Services.   All our Agents are contractually bound to protect the confidentiality of your Personal Information.
  9. We may also share non-personal Aggregate Information with our Agents so that they understand how and how often people use our Services and their services, which in turn allows us and them to improve.
  10. We do not share your Secure Information with Agents.
  11. Sharing with Acquirers
  12. If My-Legacy is involved in a merger, acquisition, sale, reorganization, liquidation or other disposition of all or substantially all its assets to another entity (the “Acquirer”), you will be notified via email and/or a prominent notice on our Site of any such change in ownership and of the choices available to you with respect to your Personal Information.  Remember, you can always choose to export and delete your Secure Information from the Services.  The Acquirer will possess your basic information and any other Personal Information you do not delete from the Services (which may include part or all your Secure Information) and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
  13. Sharing pursuant to applicable law.
  14. Other than sharing with Read Or Write Access Deputies, Agents or Acquirers as described above, we can only share Personal Information, including your Secure Information, in the limited circumstances described below relating to your abuse or misuse of the Services or legal process.
  15. If we believe that you have misused or abused the Services or the Personal Information of any other user or have attempted to interfere with or harm the Services, we will investigate and cooperate with appropriate law enforcement officials, which may include sharing your Basic Information with them in order to protect our rights or property or that of other users, Read Or Write Access Deputies, Agents, and others.  We will give our full cooperation in any legal process or criminal investigation into any misuse or abuse of the Services.
  16. We may also share your Personal Information solely to the extent required by law to comply with a subpoena or analogous legal process or governmental request; while this may include certain of your Secure Information, rest assured that we will never willingly share any of your Secure Information unless required by law. We may also share your Personal Information as otherwise necessary to protect our rights or property or that of other users, Read Or Write Access Deputies, Agents and others.
  17. We will promptly notify you if we receive any request for your Personal Information or Secure Information from any governmental entity or other third party pursuant to a subpoena or analogous legal process before sharing any such requested information, unless we are legally prohibited from so notifying you or we have a good faith reason to believe that such sharing is or may be necessary to protect someone’s life, avoid serious physical injury or property loss or damage, or to prevent or investigate any ongoing crime.
  18. As discussed in the Terms no fiduciary duty is or will ever be created between you and My-Legacy by virtue of you using the Services. Accordingly, while communications between you and us are protected in accordance with this Privacy Policy, they are not protected by the physician-patient privilege, doctor-patient confidentiality, attorney-client privilege, work product doctrine, or any other fiduciary duty.


How does My-Legacy protect, safeguard and secure the information it collects?

The security, privacy and confidentiality of your Personal Information is of utmost and critical importance to us, which is why we have implemented a variety of industry standard (or better) administrative, physical and technical protections to safeguard the security, privacy, confidentiality and integrity of your Personal Information, including without limitation your Secure Information.

For starters, your password is encrypted and not stored in a readable fashion.  Moreover, our technology uses encryption algorithms of the same quality relied on by banks, the military and the U.S. government.  Your Secure Information is stored in a hosting provider that has 24/7 physical and biometric protections, firewalls, intrusion detection systems, and an array of other technological safeguards and security certifications.

Nevertheless, no website operator can guarantee that its security measures or safeguards will be 100% effective, and My-Legacy cannot guarantee absolute security of any of your Personal Information, including without limitation your Secure Information.  My-Legacy SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION, INCLUDING WITHOUT LIMITATION SECURE INFORMATION.

If we discover a security incident that compromises your Secure Information, we will let you know about it in accordance with applicable law.  Please notify us immediately of any suspected or unauthorized use of your password or account or any other such incident by contacting us through our help center at

How does one delete an My-Legacy account?

If you wish to delete your account, you may do so by contacting us at

What happens when there are changes to this Privacy Policy?

We may amend or modify this Privacy Policy from time to time.  If we make any material changes in the way we collect or use your Personal Information, we will notify you by sending an email or by posting an announcement on this Service Page/Website.  Remember, it is your responsibility to keep your email address and contact information accurate and up-to-date.  Your continued use of the Services following notice of such changes indicates your agreement to be bound by the changes and the new Privacy Policy.

Any questions or concerns?

If you have any questions or concerns regarding using the Services, please send us a detailed message to We will surely make considerable efforts to resolve your concerns.

Effective Date: March 10, 2024.

LAST UPDATE: March 10, 2024.